Margaret says

How to Manage and Measure your Corporate Coaching

Wednesday, August 11, 2010

Executive coaching has evolved quickly over the years. It’s important to consider the type of coach and approach that’s most appropriate for you given the results you want to achieve. Finding the right coach can be the leading edge you need to succeed professionally.

So the new mantra is…Got a goal? Get a coach. Some consider it a field in itself; others consider it a form of consulting.   There are many interpretations for "executive coaching". My preference is as follows…

Coaching is a positive, thought-provoking process of two minds working together with one aim— to advance the subject in their chosen field of endeavour. It is collaborative, challenging and hugely rewarding for the subject as well as for the coach.   It revitalises the subject with unbounded, positive energy to chase that personal or corporate goal, succeed, or be secure in the knowledge that they gave of their best, a reward in itself. 

                                                                Margaret Stolmack


However, no matter how you define it, coaching is a useful tool for executives who want to develop as leaders. Rather than debate the definition of coaching, it’s more important to consider the type of coach and approach that’s most appropriate for you given the results you want to achieve. Some executives have difficulty articulating concrete desired results, but a skilled coach broker can help.

Often executives claim they simply haven’t the time to slow down and think things through.

FRANKLY, THAT IS AVOIDANCE!

Coaches come in the form of business professionals, psychologists, trainers, consultants, authors, etc. They come from all walks of life. Some are tough, challenging and direct. Some are sensitive, encouraging and indirect in their style. Some impose a particular process. Some are more flexible. Human nature being what it is, it is likely that a subject will choose, given the option, the line of least resistance and not, necessarily the best coach for themselves.

THIS VERY ACT CAN DESTROY THE PROCESS BEFORE IT BEGINS!


A consultant with expertise in communication may focus on executive coaching that emphasizes presentation skills. A fashion consultant may offer executive coaching with an emphasis on professional appearance. Other executive coaches focus on leadership skills or business strategy.

The approaches are as varied as the professionals who deliver coaching services.  It is critical that the selection and matching is undertaken dispassionately, carefully and with the overall success of the program in mind.   The coaching can be derailed, even with an exemplar coach by mis-matching!


Selecting & matching the Coach
Ultimately the most important factor in selecting a coach is the coach’s track record and his/her ability to establish the kind of relationship with the subject that helps achieve results.  Senior leaders who have few peers seek out support to discuss business and professional goals of each subject and select and match accordingly. It’s a decision that should not be made lightly.  And, frankly, the decision should not be left to the subject. That is like getting schoolchildren to pick their teachers!

Coaching relationships can be structured in a variety of ways. Consider whether you want the subject to work with a coach in person, by phone or both. Know what matters the subject most needs to address.  Finding the right fit is everything. The subject will know they have the wrong fit if they feel they’re wasting their time, dread the coaching conversations, or it gets sidetracked on issues that aren’t directly relevant to goals.

A coaching Broker through the TRIAD meetings will short-circuit this.


Coaching issues
With the complexity of issues that challenge executives, there is never a loss for discussion topics between a coach and client.  Below are a few of the issues that many of today’s top-performing leaders discuss with their executive coaches:

• Staying focused on top priorities
• Increasing accountability for follow-through
• Building skills in particular areas (such as communication or decision making)
• Dealing with organizational politics
• Thinking strategically
• Handling stress & avoiding burnout
• Managing teams & dealing with sensitive personnel situations
• Influencing others
• Negotiating
• Brainstorming new ideas/creative thinking
• Personal career planning
• Life-work balance issues
• Establishing clear goals and action plans


Success Factors
In addition to finding the right coach, here are a few success factors to keep in mind for those who engage in a coaching process.

• Establish clear guidelines for the relationship and coaching process on the front end. Don’t make assumptions.
• Share feedback. If something is not working, discuss it.
• Acknowledge progress and celebrate successes along the way. This helps build momentum.
• Involve other stakeholders if necessary. In some cases, others in the organization can participate in the process to share input and feedback.

Executive coaching is not for everyone. It’s only for those executives who are highly motivated, who are committed to leadership development and who want to engage in the process.  Expect a minimum commitment of six months to a year.


Company Sponsored Coaching Programs
Many more companies now recognize the importance of promoting coaching within their organizations. Many have formal coaching programs that include internal and external coaches.  Organizations that sponsor coaching programs need to be diligent about connecting the benefits of coaching with business results in their organizations.  Without a results focus, organizations run the risk of promoting coaching for its own sake – a "campaign for coaches," instead of solutions for executives.

Coaching is simply a means.... Corporate initiatives that mandate or roll out a coaching program too broadly jeopardize the effectiveness of the program.  Often those who need coaching most are least likely to be open to the process, but top performers are always looking for a leading edge.  Finding the right coach can be the leading edge you and your top talent need to succeed professionally.

Margaret Stolmack: 0412 350 145

 

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Managing Stress

Wednesday, August 04, 2010

Many people, once they discover they are very stressed and are unable to go on, consult their family doctor, who may prescribe drugs. People take such drugs thinking they are a magic panacea, but often they find the drugs render them quite ineffectual in their lives or do not have the desired effect. This may be because the drugs suppress the emotions that need to come out.

For stress to be managed, and for us to be able to control the amount of stress that we can deal with in our life, we need to find balance. We need relaxation, and we need a personal retreat to get away from the world. We also need to realise some fundamental truths about ourselves.  Because, in addition to physical relaxation, which is very useful, you also need mental relaxation. Most people need specific instruction in both if they are to relax effectively.

How you think about something determines how you will feel about it and how strong those feelings or emotions will be. If you have been feeling bad for a long time, it is usually the result of how you have been thinking. If these emotions are unreasonably strong and last for a long time, it will be because your thinking has been unreasonable. The way to make your emotions more acceptable is to make your thinking more acceptable.
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Engaging your staff through Coaching & Mentoring

Friday, July 09, 2010

Would you like to have staff members who were more engaged, more aware of themselves, those around them and the needs of the business?
 
Staff who will assume more responsibility for their actions?

COACHING WILL DELIVER THIS THOROUGHLY AND QUICKLY!!!

The more engaged your staff the more intellectually and emotionally committed they will be to your organization and its success; the more likely they will be to go the distance.
Ergo, the dollars pile up!!!   ...More

Coaching as a Tool in CHANGE

Friday, July 09, 2010


…Harness the opportunities…

…Limit the fear…

Overview.

Organisations around the world are spending billions of dollars each year on training staff to deal with change in their professional and personal lives.

Reinforcement and feedback.

It has been suggested that as little as 8% to 12% of trainees translate new skills and knowledge learned at training courses into measurable performance improvement or shifts in behaviour.
Essentially this is because most training programmes do not allow the trainees to put those skills into practice and, additionally, do not offer any formal feedback process and/ or ongoing support reference or reinforcement.

Almost inevitably, when the initial fervour of the training dissipates, there are no support mechanisms, no booster shots in place, hence the trainee instinctively reverts to previous behaviour patterns. This is not to be confused as recalcitrance, just instinctive animal behaviour faced with non-reinforced change.


A Coach who has been through the training programme with the trainees or has been briefed on the content therein can be a resource for the trainees should they encounter hurdles in implementing their new skills.


The Coach can also structure a programme with the trainees, both individually and/or as a group whereby the skills can be reinforced and the mechanism by which feedback conduit to senior management is facilitated.

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Executive assimilation: how to settle in a new hire

Friday, July 09, 2010

In a recent Global Talent Management Survey it was found that leading companies continue to invest time and resources in tapping into the external labour market to supplement their executive ranks. Companies have improved their hiring processes, by using techniques such as behavioural-based interviewing, extensive reference checking, psychometric testing and simulations aimed at better predicting the likely success of a candidate in a particular role. All this is important in achieving better hiring outcomes.    ...More

Self Esteem

Saturday, July 03, 2010

Among the thousands of definitions of Self-esteem the one that has the most resonance with me is as follows…
“…healthy or authentic self-esteem comes from self-trust in your own being to be life affirming, constructive, optimistic, responsible, trusting and trustworthy.”
“…individuals who accept responsibility for their own actions, have integrity, take pride in their accomplishments, who are self-motivated, willing to take calculated risks, able to handle criticism, are loving and lovable, stimulated by worthy and challenging goals and take control of their lives.”
Self-esteem is more than just ’feeling good about one’s self’ it is a particular way of experiencing yourself. It involves emotional intelligence (EQ not IQ) evaluative reasoning and developed cognitive skills. It also involves a disposition to act in accord with the way you have deemed appropriate and not how tradition or consensus necessarily demands.    ...More

Creating momentum for change through pivotal groups

Saturday, July 03, 2010

Creating better performance in organisations cannot be achieved by command. Better performance involves cultural change, and this is strongly influenced by the behaviour of pivotal groups in the organisation. The momentum for change is created or hindered by the ability of pivotal groups to change.

Pivotal groups are groups that have an impact on the organisation’s productivity and performance that outweighs other factors. In the book that crystallised the concept of the learning organisation, The Fifth Discipline, Peter Senge talked about pivotal groups as being the core group of people who determine the way the larger group operates.
Pivotal groups may differ between industries. For example, for a manufacturer whose revenue derives heavily from new products, research and development staff are a pivotal group. For an insurance company whose revenue is affected by the effectiveness of call centre interactions, the call centre workers are a pivotal group.
   ...More


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